Friday, December 31, 2010

Best Practice: Always Know the Next Step!

ALWAYS finish a conversation by knowing the next step!
Examples:
"Where do we go from here?"
"Based on our discussion today, how do you feel about the position of things?"
"If you were me, when should be the next time that I get in touch with you to have a conversation?"
"Are we now closer to a yes or a no?"
"Who all is involved in the decision process?"

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