Friday, December 31, 2010

Best Practice: Is it a Bad Time?

When opening a conversation or making a cold call...use the phrase...
"Did I catch you at a bad time?"
It's human nature to want to rescue!
Simply ask the individual on the other end of the phone if you have caught them at a bad time.  Most likely, they will tell you that it's always a bad time, but they have a moment to hear what you have to say.  This will be the opportunity to dazzle them with your 30 second commerical.

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