Thursday, April 21, 2011

Best Practice: Avoid Assumptions

The most dangerous word in the English language for salepeople is "assume."  If you find yourself thinking, "They won't sign with me if I offer them this program," or "I know they won't be happy if I save them only this amount," you're assuming a response before it happens.  Every time you do this you build a mental hurdle blocking your sales success.  Second-guessing yourself creates indecision.
Remember, people buy for their reasons, not yours.  If you make assumptions about a response, your assumptions are most likely based on your objections or your reasons.  Your merchant doesn't need to tell you no - you're doing it for them.
Eliminate all negative opinions from your thoughts and approaches.  Eliminate assumptions.  Once you accomplish this, your confidence will rise.


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